CRM Solutions (Microsoft Dynamics CRM and SAGE CRM)

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CRM solutions like Microsoft Dynamics CRM and SAGE CRM are versatile and robust technology platforms to enable enterprises to be more effective in sales management, service management and marketing management, social media listening, and its integration with ERP, Office 365, self-service portal and E-commerce, IP Telephony and Cloud PBX.

They are complete business management solutions that integrate all these CRM business processes together into a unified and functional system to increase operations productivity and service level.

As organisations may be at the different stages of these CRM implementation’s lifecycle, our consultants can help your organisation in every step of your solution deployment’s journey:

  • CRM project recovery:To help organisation to recover from poor Microsoft Dynamics CRM or SAGE CRM implementation by your previous vendor.
  • CRM solution selection:To recommend CRM solution that best fits your organizational needs, budget and timeframe.
  • CRM implementation:To perform business process re-engineering, gap fit between redesigned process and CRM technology, and solution deployment of Microsoft Dynamics CRM and SAGE CRM technologies.

 

Our unique value propositions for our CRM services include:

  • Integrated CRM implementation methodology from CRM strategy formulation and budgeting, business process re-engineering and change management, business requirement documentation, solution deployment and after Go-live support.
  • Deep industry competencies and experience in property and construction, retailing and F&B, trading and distribution, manufacturing, transportation and logistics, marine and offshore, and education.
  • Use of experienced productivity and CRM project managers and consultants.

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